FAQ

General policies

If you have any questions not covered here please call our hotline at 6100 2363.

We collect and deliver islandwide in Singapore (including Sentosa).

We are open daily from 8am to 8pm including Public Holidays.

· Standard delivery: 3 days
· 3-hour express: 3x standard rate (only for some items. Pls call to check)
· Next day service: 2x standard rate
· 2-day service: 1.5x standard rate.

Curtain dry clean: 3 days

For walk-in customers we accept cash, credit card or Favepay.

For online and phone orders we accept all major credit cards, Apple Pay, Google Pay and Paypal.

Online Orders

Minimum order is $100. We will collect and deliver. Prices are in SGD.

Yes. Minimum order is $100. This includes collection and delivery.

We accept all major credit cards and Paypal.

Our store is Powered by Shopify. Shopify Platform and network are PCI compliant.  Data is secured safely with 256-bit SSL data encryption. Shopify doesn’t retain credit card or personal customer info from your eCommerce transactions. The data needed to authorise a transaction is passed directly through to the banks.

Please call our hotline 6100 2363 12 hours before your scheduled collection. We will cancel your order and process a full refund. Refunds take about 3 to 5 business days to show up in your account. 

You can select next-day express service option on the cart page before you checkout. Payment for express service is 2x standard rate. This is to be paid in cash to our collection crew who will then issue you an invoice for this service.

You will be asked to select collection and delivery date and time on the cart page before you checkout.

Please call out hotline 6100 2363 at least 12 hours before your scheduled collection time.

Curtain Cleaning

For night and blackout curtains call our hotline 6100 2363 to arrange FREE collection. For day curtains you may order online.

Curtains are normally dry cleaned. We also provide on-site steam cleaning service for your curtains.

Curtain dry cleaning takes 3 days.

Steam cleaning is done on-site. We will complete the job on the same day.

Charges for dry cleaning curtains are based on weight. For blackout and night curtains we will weigh the curtains on the spot in your presence. You will be notified of the weight and charges before payment.

You do not have to dismantle and install the curtains yourself. For a marginal cost we will dismantle and install your curtains for you. Please refer to our Curtain Cleaning page for the price list.